RETURNS , REPLACEMENTS AND COMPLAINTS

Dear Sir or Madam,

if the product that you received does not meet your expectations - no problem with the return or exchange. Please note that you can return the product within 14 days from the date of delivery, without giving a reason. Goods returned or exchanged please subject with your sales receipt as well as printed and filled completed return form please send it to:


Pracownia Lamama
Monika Munoz Wasztyl
ul. Aleja Pokoju 26/ lokal użytkowy
31-564 Kraków
(od strony ul. Stanisława Jachowicza, przy Szkole Podstawowej nr 39)


The money will be refunded upon receipt of the goods by bank transfer or postal order within 10 days. The cost of delivery and return of goods is not refundable.

You may also write a statement of withdrawal, together with the account number on which we have to make a money return.

In case of replacement, specify the size / color description of the product you wish to replace and complete the payment for a return shipment.

kind regards

LAMAMA team

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